Do You Know What Your Employees Really Want?

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Curator's comments: I always appreciate a good survey, particularly when it can gives me clear, tangible information I can use and share with my clients; and that help my fellow HR colleagues serve their companies more successfully.  The following survey is one of them.


Of note is the comment of how many companies lost talent.  As I was speaking through-out the country over the past few years conducting management and leadership workshops, my message was - how you treat your employees now will be reflective in how many stay or go when the economy begins to shift.  Apparently, 1/3 of companies lost top talent and more are leaving in 2013. How did your company fair?  And, if folks are leaving, are you making sure to do exit interviews to find out why?

CareerBuilder Survey Reveals Most Wanted Office Perks and What Motivates Workers to Stay With Companies

CHICAGO, January 24, 2013 – If you could have one perk – any perk – in your workplace, what would it be? If you had the choice, would you rather have a bigger title or a bigger office? If you were thinking about leaving your company, what would make you stay? A new CareerBuilder survey explores which job factors are most important to today’s workers. More than 3,900 full-time workers nationwide participated in the survey conducted online by Harris Interactive© from November 1 to November 30, 2012.
Nearly one-third of employers (32 percent) reported that top performers left their organizations in 2012 and 39 percent are concerned that they’ll lose top talent in 2013. While most workers (66 percent) stated that they are generally satisfied with their jobs, one in four (25 percent) said they will change jobs in 2013 or 2014.
How important is title?
While upward mobility is a key factor in job satisfaction and employee retention, having a certain title isn’t important to more than half of workers (55 percent). The vast majority (88 percent) reported that salary matters more. Other factors that outrank job title in what is most important to workers are:
Flexible schedule – 59 percent
Being able to make a difference – 48 percent
Challenging work – 35 percent
Ability to work from home – 33 percent
Academic reimbursement – 18 percent
Having an office – 17 percent
Company car – 14 percent
Do perks matter?
Twenty-six percent of workers said that providing special perks is an effective way to improve employee retention. When asked to identify one perk that would make their workplace more satisfying, early dismissals, convenient gym access and casual dress scored highest:
1) Half-day Fridays – 40 percent
2) On-site fitness center – 20 percent
3) Ability to wear jeans – 18 percent
4) Daily catered lunches – 17 percent
5) Massages – 16 percent
6) Nap room – 12 percent
7) Rides to and from work – 12 percent
8) Snack cart that comes around the office – 8 percent
9) Private restroom – 7 percent
10) On-site daycare – 6 percent
What ultimately entices workers to stay with a company?
Not surprising, the majority of workers (70 percent) reported that increasing salaries is the best way to boost employee retention while 58 percent pointed to better benefits. Other actions workers said employers should take to reduce voluntary turnover include:
Provide flexible schedules – 51 percent
Increase employee recognition (awards, cash prizes, company trips) – 50 percent
Ask employees what they want and put feedback into action – 48 percent
Increase training and learning opportunities – 35 percent
Hire additional workers to ease workloads – 22 percent
Provide academic reimbursement – 22 percent
Carve out specific career paths and promote more – 21 percent
Institute a more casual dress code – 14 percent
“What determines job satisfaction is not a one-size-fits-all, but flexibility, recognition, the ability to make a difference and yes, even special perks, can go a long way,” said Rosemary Haefner, Vice President of Human Resources at CareerBuilder. “Being compensated well will always be a top consideration, but we’re seeing work-life balance, telecommuting options and learning opportunities outweigh other job factors when an employee decides whether to stay with an organization.”
Survey Methodology
This survey was conducted online within the U.S. by Harris Interactive© on behalf of CareerBuilder among 2,611 hiring managers and human resource professionals and 3,991 workers (employed full-time, not self-employed, non-government) between November 1 and November 30, 2012 (percentages for some questions are based on a subset, based on their responses to certain questions). With pure probability samples of 2,611 and 3,991, one could say with a 95 percent probability that the overall results have a sampling error of +/- 1.92 and +/-1.55 percentage points, respectively. Sampling error for data from sub-samples is higher and varies.

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About CareerBuilder®
CareerBuilder is the global leader in human capital solutions, helping companies target and attract great talent. Its online career site, CareerBuilder.com®, is the largest in the United States with more than 24 million unique visitors, 1 million jobs and 50 million resumes. CareerBuilder works with the world’s top employers, providing resources for everything from employment branding and talent and compensation intelligence to recruitment solutions. More than 10,000 websites, including 140 newspapers and broadband portals such as MSN and AOL, feature CareerBuilder’s proprietary job search technology on their career sites. Owned by Gannett Co., Inc. (NYSE:GCI), Tribune Company and The McClatchy Company (NYSE:MNI), CareerBuilder and its subsidiaries operate in the United States, Europe, South America, Canada and Asia. For more information, visit www.careerbuilder.com. Source link for this post 

If you need assistance managing your talent from hiring better, developing needed skills, increasing retention - connect with me here: joann@thehumansphere.com | or learn more here: The Human Sphere - an hr consultancy specializing in holistic talent management

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